Frequently Asked Questions

Can it go inside or outdoors?

We predominantly supply for indoor use only, but can supply some kit and packages for use outdoors. Outdoor hires are dependant on the time of the year and weather conditions.

Who can use your kit?

We are a business aimed at, and insured, for children aged 0-5 years old.

How do I book?
Once you have decided on the package/kit you are interested, simply get in touch with us. You can do this via the contact page or booking forms on our website, Facebook or WhatsApp. Once you complete the form, one of our staff will aim to respond within 48 hours. Please be sure to enter your email and telephone number carefully so we can get hold of you. ** Please note this does not secure your booking until a member of staff has contacted you to confirm availability. **

When do I pay?
Once one of our staff has been in contact about availability, and a package has been decided upon, we will add you to our diary. To confirm the booking, you will need to submit your confirmation questions and send through a deposit (all details are included in your quote).

How long is the hire for?

For home hires we start set ups between 8-10am and collect between 4-6pm. We ask for an hour to set up and an hour to pack away to ensure we have time to clean the kit on site and before package away into our van. Party hires at venues can be up to 4 hours.

Where do you hire to?
We can cover nationwide, but are based in Derbyshire and typically serve Derbyshire and the surrounding counties. Delivery charges apply, so please be sure to let us know where you are planning on having your party so we can give you a price for the whole package. 

Are you insured?
Yes! We are fully insured for all our equipment to be used by little ones aged 0 – 5 years up to the sum of £5 million. We have conditions of hire which our customers need to be aware of at the time of booking as part of the hire agreement which we send out with your quote. We also bring a copy to the event with us and run through the safety points with you once we are all set up.